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Refund and Cancellation Policy

At 220 Off-Road Tours we understand that unforeseen circumstances come up which is why we have a few refund and cancellation options. Unfortunately, we make commitments to our vendors, hotels, staff and permitting agencies so we do require at least a 14 day advanced notice prior to your reserved event for any refund option.

Cancellations will be charged a 3% processing transaction fee of any monies being refunded.  Refunds are processed within 2 business days following your email request.

In the event of a cancellation of an event on behalf of 220 Off-Road Tours, we will gladly provide a 100% refund or you may choose to reschedule for another event date.

All refund requests must be received at least 14 days in advance of your reserved event date via email to:

Please keep all records of your sent email request which will help resolve any potential disputes. In addition, if you do not receive an email response from us within 2 business days please call(702) 997-5820 at which point we will provide you with another email option to send us your original email request. 

**NOTE** if you do not receive a confirmation email within 2 business days you must contact us no later than 7 days prior to the event via phone at 702-997-5820 to resolve the request.